Just a few weeks back, I was mourning to myself, thinking... sigh.. how fast time goes by, my 1.5 years old girl is not able to wear her cute Cammie Cow Shoes anymore and there's just a tiny pinky finger width left in my 4 years old boy's Terminal Radian Z Strap Shoes. The thought of needing to replace my kiddos' shoes (especially my boy because he really really loves his shoes!) is quite daunting and worrying!
And then God works mysteriously and wonderfully! I received an email from Skechers asking whether my family and I are interested to review Skechers' shoes again, this time under the Casual Lifestyle range of shoes. Oh my, oh my, oh my! I was jumping with joy after reading that email! Really excited and superbly happy that God answers my prayers!
So yes, few days after that, my family and I were back at Skechers outlet in One Utama shopping mall, choosing our brand new shoes!
About the company/brand:
"SKECHERS originated from a south California slang, which means "energetic youngsters". SKECHERS designs, develops and markets a diverse range of footwear for men, women and children. Born in a small beachside California community in 1992, SKECHERS has grown from a one-style, one-building company to be one of the world famous footwear brands. SKECHERS is now the No.2 footwear brand in the United States (according to Sporting Goods Intelligence) and was named Company of the Year by Footwear Plus for the 5th time in 6 years (2005, 2006, 2008, 2009, 2010).
The Skechers Fitness Group have also hit the market by storm in the rapid growing toning footwear market and has captured 60% market share of the U.S. toning market in 2010. Shape-ups was named "Launch of the Year 2009" by Footwear News. Skechers has also partnered with renowned celebrities including Britney Spears, Ashlee Simpson, Christina Aguilera, David Cook. In 2011, Kim Kardashian, Brooke Burke, American Football legend Joe Montana, Basketball Hall of Famer Karl Malone & Hockey Legend Wayne Gretzky represented different collections. In Hong Kong, young singer G.E.M. was the spokesperson followed by superstar Sammi Cheng. There are now over 500 SKECHERS company owned and franchised or licensed stores in some of the most attractive locations in over 40 countries across 6 continents."
This is the prelude part of my reviews (I'm starting off with our shopping experience there, followed by each of the shoes we received for our reviews). The outlet in 1 Utama shopping mall is easy to locate (located at LG330A / Lower Ground Floor in the new wing) and you can't miss the shop with its big bright signage. You can look for their other outlets from this website: http://skechers.com.my/store-locator.php
The shoes as always are displayed neatly and very easy to see. This time we are to review the Casual Lifestyle range, so after a brief explanation by one of the staff in the outlet, we proceeded to try out our respective shoes.
As for my feedback on our customer service experience, I am happy to share that the staff are helpful and knowledgeable in their products. I also like that the staff hurried over to get the shoes in the sizes we wanted to try and waited for us patiently while we try and stroll around to test the shoes. Despite the high amount of customers in the outlet during that time, the staffs are still able to cater to our questions and requests for size changes.
I like the cute little toy dispenser machine right in the middle of the children's shoes display as I think it is a creative gesture by the company to entertain the little ones! It was still around since the last time we reviewed our shoes last year. I'm actually glad to see it still being a part of the outlet!
While we waited for our turns at the cashier counter (it was quite a busy day when we were there, lots of customers!), another staff promptly passed 3 small tokens (special for the dispenser machine) to my hubby who then guided our 4 years old Benjamin to slot in the token and drew out a capsule for himself and another for his baby sister, Alyson.
Both capsules contains erasers (one in the shape of school bag, another shaped as stapler). One nice gesture noted is our 8 years old nephew who tagged along with us also gets a token to draw out a capsule for himself.
My 1.5 years old Alyson sitting on the cashier counter admiring the colorful boxes for shoes that we have chosen for ourselves. The staff promptly processed our details and the shoes we selected and passed a copy of the shoes we got for my reference before we head home with our new found treasures!
Stay tuned for my review posts on each of the shoes we got for our review. And here's a sneak peak of the shoes we got!
Awesome right?!! Thank you Skechers again for your generosity and awesomeness! You guys totally rock!